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  / home / CE Notes Archive  
 
  Responding to a Suicidal Person  
     
 
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Revised March 2004

When we encounter someone who is considering suicide it is scary. Being frightened is natural when we think that the person might soon be dead. In addition to death though, there are two other possibilities. One is helping the person to choose life. If that seems unlikely to happen, the remaining option is to do what we can to physically prevent suicide. Although that is a short-term solution, it sometimes is necessary, and we must be willing to do it.

Physically Preventing Suicide

When it comes to physically preventing suicide, there are two issues. (1) How do I know when I should try to physically prevent suicide? (2) What should I do if I decide that it is necessary to physically prevent suicide?

How do I know when I should try to physically prevent suicide?

If for any reason you suspect the person may be considering suicide, you should immediately ask about that possibility. For example, you might say, "Are you thinking about killing yourself?" If you get a "Yes" you need to follow up by exploring how and when the person might do it. For example, you could say, "Have you thought about how you would kill yourself?" and "Are you intending to kill yourself today?" (There are many other ways in which you could explore those possibilities - these are just sample questions. Also, be sure to reflect each response you get from the person.) You need to try to physically prevent suicide if the individual (1) intends to commit suicide today or tomorrow, (2) intends to commit suicide at some other specific time, or (3) already has engaged in life-threatening behavior today. 

What should I do if I decide it is necessary to physically prevent suicide?

Call the police. That's the short answer. Here are some details. If you do not already have the person's name, address, and telephone number from the profile information, it is helpful to ask for that information, however we can use their IP and Internet Provider information to supply to the police to help them locate the chatter.  (See below for using IP for tracing.)

When exploring the individual's plan for suicide, you must ask if there are firearms at the person's location. Once you have the preceding information, you are now ready to begin the process of calling the police.  (If you can't get the number for the police where the person lives, one option is to call your local 911 and pass on the information, or use the person's area code to call the police in the individual's community.)  Call the police. Identify yourself as a crisis intervention counselor with New Hope Online. Be prepared to give the phone number for Sara Cruce (714-971-4308) and the physical address of New Hope Online (12141 Lewis Street, Garden Grove, CA 92840), as well as your own phone number and location.  Explain that you are online in our private chat room (or have just been online) with a person who is intending to commit suicide. Describe the means the person plans to use and when the person is thinking about doing it - or what life-threatening action the individual already has taken. Describe the person's answer when you asked about the presence of firearms. Be responsive to any questions the dispatcher asks you.

If you cannot contact the police because you are unable to call and be on the Internet at the same time, use the Instant Messenger to request assistance from another counselor.

If the person still is online, continue interacting with the individual to the best of your ability. Whether to tell the person about calling the police is a decision you must make. Use your common sense.

NOTE: You may use the IP number provided automatically in the "Info" tab to identify the chatter's Internet Service Provider phone number (other info listed is not relevant to us).  Take the "Host IP" number from the General Chat Info, go to http://www.arin.net/ and enter the number (with dots separating numbers) in the Whois window at the top right of the screen.  Click on Search Whois.   In most cases, this will give you the service provider name, address and phone number to give to the police.   The IP is the actual "address" of the personal computer and only the police can request owner identification from the service provider.

Helping a Person to Choose Life

With persons for whom you have called the police and with suicidal individuals who do not appear to be in imminent danger (for whom you have decided not to call the police), you should help the person to choose life.

Here is one way you can try to do that. As you explore thoughts and feelings, bring up the following sequence of topics: (1) the advantages of suicide, (2) the disadvantages of life, (3) the advantages of life, and (4) the disadvantages of suicide. Let's consider each one.

+ Suicide - The advantages of suicide

This should be the first of the four topics. Reflect responses. Do not argue, debate, challenge, or persuade.

- Life - The disadvantages of life

After summarizing what you already know, explore additional difficulties. Reflect responses. Do not argue, debate, challenge, or persuade.

+ Life - The advantages of life

Do not accept "none." Now that you have been brave enough to explore the person's pain, you have established rapport and you can afford to be mildly confrontational. If the person says "none" explore a favorite food or past enjoyable activities that have the potential to be enjoyable again.

- Suicide - The disadvantages of suicide

Bring this up if the person remains suicidal. Do not accept "none." Disadvantages to consider can include: the possibility of being seriously disabled for decades if the suicide fails, the pain associated with suicide, the possibility of changing one's mind after it is too late to stop the process (most people do change their minds).

If the person remains imminently suicidal, and you have not yet called the police, call the police now.

If the person no longer is suicidal, continue with the problem-solving process.

 
     
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